1. Information We Collect
- Personal details: such as name, email address, phone number, and address when you contact us or request a quote.
- Technical data: including IP address, browser type, and device information when you visit our website.
- Service-related information: details necessary to provide solar panel, battery storage, and EV charger installation services.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes.
- Deliver and manage our services.
- Improve our website and customer experience.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or trade your personal information. We may share it only with:
- Trusted partners and service providers essential for completing installations or maintenance.
- Regulatory authorities if required by law.
4. Data Security
We apply appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates.
- Request deletion of your data, subject to legal requirements.
- Withdraw consent for marketing communications at any time.
6. Cookies
Our website may use cookies to improve browsing experience and analyse website performance. You can manage or disable cookies in your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
📧 info@carterecotech.co.uk